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Order Management
How do I cancel my order?
Go to your account in Prospectors Dream to "cancel order". Orders can only be canceled before they have been dispatched. If your order has already been shipped, please refer to our return policy for further instructions.
Contact Customer Support
You can contact customer support from our customer support form.
Is there a phone number available for phone support?
Our number is +1 406-660-5921 for order and shipping support. For product support +1 406-641-7973. Our hours are from 9 AM to 4 PM, Monday through Friday, to discuss our products and receive advice on your purchases. If you are reaching out outside o
Can I add an item to my order after it has already been placed?
Adding an item to an order you've already placed can be tricky if the order has already been shipped. However, if we receive your request before the order has been dispatched, we will do our best to accommodate it and send the additional items togeth
What can I do if I have not received all the parts of my order?
If your order arrives incomplete, please reach out to us with the details of the missing parts. We will check to ensure the missing components are dispatched to you swiftly. Furthermore, if you need additional items like thumbscrews, we can include t